Fixed Ops Podcast, featuring Tyler Nathan. Your auto dealer warranty solutions. Fixed Ops Podcast, featuring Tyler Nathan. Your auto dealer warranty solutions.

Auto Dealer Warranty Solutions – Fixed Ops Podcast

Recently, I had the pleasure of joining Ted Ings on the Fixed Ops Roundtable “90’s Rewind” Edition podcast, along with David Pickett, the Divisional Service Operations Manager at Hall Automotive. It was a fantastic session where we delved deep into the intricacies of auto dealer warranty solutions and the transformative power of effective warranty claim processing.

90’s Rewind Edition Overview

The “90’s Rewind” Edition of the Fixed Ops Roundtable, hosted by the ever-engaging Ted Ings, took us on a nostalgic journey while addressing contemporary challenges in the automotive industry. Our discussion primarily focused on how modern solutions like Jupiter Warranty are revolutionizing warranty administration, particularly for large-scale automotive operations.

David Pickett’s Testimonial

During the podcast, David Pickett shared a compelling narrative about his journey with warranty administration at Hall Automotive. Initially, they had a robust team of 22 warranty administrators managing their 60 dealership locations. However, as they attempted to streamline operations by centralizing the team to just 5 admins at their headquarters, they faced significant challenges. This prompted David to seek out Jupiter Warranty Management for a more effective solution.

The Value of Outsourcing Warranty Administration

David’s testimonial highlighted a critical point: the multifaceted role of warranty administrators. Beyond processing warranty claims, these professionals handle numerous tasks, including purchase orders (POs) and cash clearing. The decision to partner with Jupiter Warranty was driven by the realization that losing a warranty admin could be extremely costly and disruptive to dealership operations. By outsourcing their warranty administration to experts like us, Hall Automotive not only improved efficiency but also ensured that all related tasks were managed seamlessly.


Our discussion on the podcast underscored the importance of specialized solutions in warranty administration. At Jupiter Warranty, we pride ourselves on being more than just a warranty processing service. We offer comprehensive support that encompasses all aspects of warranty claim management and beyond. If you’re facing challenges with your dealership’s warranty administration, consider outsourcing to experts who can help streamline your operations and save you valuable time and resources.

Stay tuned for more insights from our warranty admin newsroom and learn how Jupiter Warranty Management can transform your dealership’s warranty claim processing and administration.

Administrating, marketing, assisting, training, and instructing warranty administration services since 1995.