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The reasons why TBF Jupiter is our warranty management Company of choice….

We started working with TBF Jupiter in October of 2021. One of the first changes that I noticed was how quickly our claims were processed, pre-validated, submitted, and paid. I had never seen this process take place so quickly for an entire list of claims. The one-on-one interaction with our claims administrator is tailored to our needs, she is always available for questions/concerns, and I never have to remind her that payroll or month end is near. Our DAS report has gone from bouncing in and out of achievement to every month we are in the achievement status and our first time through is always above 95%. Our pricing structure is perfect for our size Dealership and claims quantity. I could not be happier with the performance of TBF. Most importantly our factory receivable metric is the best in our entire 20-group………

I would like to thank everyone at Jupiter Warranty for all their help over the past year. They have been a great asset to the Fladeboe Automotive Group. Their service is always quick and accurate. Especially Kristin Toon who does my General Motor warranty claims. She consistently catches errors and such in our paperwork, notifies me by phone, e-mails, and gets our claims paid in a timely manner. She has always been available when I have questions regarding any claims or how we should be submitting them, everything from flag times, add on repairs, op-codes, etc… She has saved the Fladeboe Automotive Group thousands of dollars with accuracy of her work. My General Motors area managers never have a problem with her work. I would highly recommend Jupiter Warranty to anyone needing their services.