Warranty revenue should not sit unresolved on your dealership’s warranty schedule month after month.
Yet missed claims, delayed follow-ups, staffing changes, and an overwhelmed warranty administrator can cause valuable opportunities to fall through the cracks. When your in-house administrator gets behind or takes time off, the entire warranty process may slow down or stop altogether.
In our newest video, we introduce DICE™ by TBF Jupiter Warranty, automotive warranty claim management software designed to help dealerships keep claims organized, visible, and moving forward.
Video transcript summary
This video provides an overview of TBF Jupiter Warranty Management's DICE™ software and explains how it helps automotive dealerships manage warranty claims, improve organization, streamline warranty administration, and maintain better control over the claim process.
The Cost of an Unorganized Warranty Process
Managing warranty claims requires consistent attention. Each claim may involve documentation, follow-up communication, status updates, deadlines, and coordination between multiple people.
Without a clear system, dealerships may encounter:
- Claims that are missed or submitted late
- Follow-ups that are delayed or forgotten
- Limited visibility into claim status
- Information scattered across emails, notes, and spreadsheets
- Workflow interruptions during vacations or staffing changes
- Excessive time spent tracking down claim information
These problems can create unnecessary delays and leave potential warranty revenue sitting on the schedule longer than it should.
A Better Way to Manage Warranty Claims
DICE™ gives dealerships a centralized way to organize and monitor the warranty claim process.
The software helps your team:
- Organize and track warranty claims in one accessible system
- Keep claims and follow-ups from falling through the cracks
- Maintain continuity during vacations, absences, and staffing changes
- Improve communication and accountability throughout the process
- Reduce time spent chasing claim information
- Gain better visibility into claim activity and progress
Instead of relying on one person’s inbox, memory, or personal tracking method, DICE™ creates a more consistent and transparent workflow.
Keep the Process Moving Even When Staffing Changes
A dealership’s warranty operation should not depend entirely on one person being available.
When a warranty administrator takes vacation, becomes overwhelmed, or leaves the organization, unresolved claims can quickly begin to accumulate. Team members may not know which claims need attention, what follow-up has already occurred, or what the next step should be.
DICE™ helps preserve visibility and continuity, allowing authorized team members to understand where claims stand and what still needs to happen. This makes it easier to keep the process moving through staffing changes and other day-to-day disruptions.
Improve Visibility and Accountability
You cannot effectively manage what you cannot see.
By providing a clearer view of warranty claims and follow-up activity, DICE™ helps dealership teams identify outstanding items, monitor progress, and understand where attention is needed.
Better visibility can lead to stronger accountability, more consistent follow-through, and less time spent searching for answers.
Stop Chasing Claims
Warranty claim management does not have to be a constant cycle of searching through emails, checking handwritten notes, updating spreadsheets, and asking for status reports.
DICE™ is designed to help dealerships move from chasing claims to managing them with greater clarity and confidence.
Watch the video to learn how DICE™ can support a more organized, visible, and dependable warranty claim process for your dealership.
Learn More About DICE™
Ready to take greater control of your warranty claims?
Learn more about DICE™ or request a demonstration.
TBF Jupiter Warranty provides professional automotive warranty claim management solutions for dealerships and automotive organizations.
